Customer portal
The customer checks their own booking on your website.
After a request on the booking website, the customer can create an account and see the status. Staff still keep the customer record inside the Workspace.
ANO ANG NAKUKUHA MO
The customer sees requested, active, upcoming, and past bookings
Open a booking for the dates, the length, and the status
Create an account on the booking website
Request cancellation of a vehicle booking, if you turn that on
This is the customer's view, not the staff customer list
One account for the bookings on that website.
After the customer creates an account and verifies the email, they see bookings under Requested, Active, Upcoming, and Past.
- Customer account with email verification
- Requested, Active, Upcoming, and Past
- Dates, length, and booking status on the card
From the booking website to the customer's account.
The customer sends a booking request on the booking website. The portal is the later view of that request or booking. Staff still hold the customer record in the Workspace.
- Create an account and sign in on the public site
- Self-service after a request or a booking
- Staff still manage customer records inside the Workspace
Alamin pa: Booking website · Customer records · Bookings
Self-service stops at what exists today.
A customer can request cancellation of a vehicle booking from the portal when that option is on. Stay changes stay with your team. The portal does not take payment, does not chat, and does not verify an ID.
- Cancellation request on a vehicle booking, if enabled
- Stay changes stay with your team
- Web portal on your booking website
Alamin pa: What Kasura does not do
PARA SA
The portal is on the vehicle and stay booking websites. A cancellation request is for a vehicle booking, and only if you enable it.
Need the page that publishes that website? See the booking website
Let the customer see the booking status.
Start free for 14 days. No card required.