Questions before you start?

Question 1

What is Kasura?

Accepted Answer

Kasura is rental management software — a Rental Operating System for small and mid-size rental businesses. It runs specialized Vehicle and Accommodation workspaces under one account: bookings, customers, assets, availability, pickup/return or check-in/check-out, an AI agent, deposits, operational boards, reports, and a public booking website per workspace. Equipment workspaces are Coming Soon.

Question 2

Who is Kasura built for?

Accepted Answer

Scooter and motorbike rentals, car and van rentals, accommodation rentals, and mixed rental businesses that need a clean operational system without enterprise complexity.

Question 3

Is Kasura only for vehicle rentals?

Accepted Answer

No. Kasura supports vehicle rentals and accommodation rentals. Run both under one account with dedicated workspaces for each rental business. Equipment is Coming Soon and not available today.

Question 4

Is Kasura a good fit for small businesses?

Accepted Answer

Yes. Essential starts at $25/month or $250/year (from $21/month billed annually). You get the AI agent, a rental website, and the workflows a small counter actually uses — not an ERP you have to learn around.

Question 5

How is Kasura different from Booqable or Reservety?

Accepted Answer

Kasura is built for vehicle and stay operations: pickup, return, check-in, check-out, an AI agent that can create bookings after you confirm, and a rental website included. Booqable publicly positions a general inventory storefront and lists a website builder as a paid add-on. Always verify other products on their official sites.

Question 6

Does Kasura have a channel manager?

Accepted Answer

No. Kasura currently focuses on direct accommodation operations and does not sync automatically with Booking.com, Airbnb, Expedia or similar OTAs. iCal calendar synchronization is planned.

Question 7

Do I need technical knowledge to use Kasura?

Accepted Answer

No. Kasura is designed for rental teams, not developers. Setup is guided, and the daily workflow is built around the actions your team already performs.

Question 8

Is Kasura cloud-based?

Accepted Answer

Yes. Kasura runs in the browser on Google Cloud infrastructure, so you can access it from any computer or phone with a modern browser.

Question 9

Does Kasura work on mobile?

Accepted Answer

Yes. The dashboard is fully responsive, so your team can manage bookings, pickups, returns, and asset details from a phone or tablet at the counter or on the road.

Question 10

Do I need to install anything?

Accepted Answer

No. Kasura is web-based. You sign in through the browser. There is no installer, no plugin, and no server to maintain.

Question 11

How many languages does Kasura support?

Accepted Answer

Kasura software runs in 45 languages. This public website is published in 41 locales, including Thai, Vietnamese, Indonesian, Spanish, French, Portuguese, German and Arabic.

Question 12

Does Kasura include an AI agent?

Accepted Answer

Yes. The Kasura AI agent is included on every paid plan. It is a staff assistant inside Kasura, not a separate chatbot product.

Question 13

Can Kasura's AI create bookings?

Accepted Answer

Yes. It can prepare a booking, show conflicts, and create, update or extend the booking after you confirm. Nothing is saved until you confirm.

Question 14

Can the AI change existing bookings?

Accepted Answer

Yes. It can update or extend a booking after you confirm. It cannot cancel a booking.

Question 15

Can it handle vehicle handovers and returns?

Accepted Answer

Yes. After confirmation it can record allowed pickup and return fields such as fuel, odometer, helmets and notes. It does not take payments, collect deposits or capture signatures.

Question 16

Can it check guests in and out?

Accepted Answer

Yes. After confirmation it can complete accommodation check-in with assigned beds and notes, and check-out notes. Deposit settlement stays in the staff screens.

Question 17

How much AI usage is included?

Accepted Answer

Essential includes 1,000,000 Kasura AI Tokens per month — enough for roughly 200 typical tasks. Pro includes 5,000,000. Ultra includes 10,000,000. Actual consumption varies by task complexity. This is not a hard request quota.

Question 18

Do I need to learn commands to talk to the AI?

Accepted Answer

No. You should be able to say the work in your own words, correct yourself, and keep going. The agent holds the rental context. It does not understand everything and it does not replace staff.

Question 19

Is there a free trial?

Accepted Answer

Yes. Every new account starts with a 14-day free trial of the full dashboard.

Question 20

Do I need a credit card for the trial?

Accepted Answer

No. You can start the trial without entering any payment details.

Question 21

What happens when the trial ends?

Accepted Answer

After 14 days you need an active paid plan to keep using paid features. You can choose a plan and continue without losing your data.

Question 22

Can I upgrade during the trial?

Accepted Answer

Yes. You can upgrade at any point. When you confirm the paid subscription in Stripe, the free trial ends and the paid plan starts immediately.

Question 23

What plans does Kasura offer?

Accepted Answer

Three public plans: Essential ($25/month, 1 workspace, 30 assets, 3 staff, 1 booking website, 1M Kasura AI Tokens per month), Pro ($49/month, 3 workspaces, 150 assets, 10 staff, 3 booking websites, 5M Kasura AI Tokens per month), and Ultra ($89/month, 5 workspaces, 500 assets, 50 staff, 5 booking websites, 10M Kasura AI Tokens per month). Enterprise is available via Contact Sales. All prices exclude applicable taxes.

Question 24

Can I pay monthly?

Accepted Answer

Yes. Monthly billing is the default cycle and is available on every plan.

Question 25

Can I pay yearly?

Accepted Answer

Yes. Essential is $250/year, Pro is $490/year, and Ultra is $890/year. All prices exclude applicable taxes.

Question 26

Do subscription prices include tax?

Accepted Answer

No. All prices exclude applicable taxes. Taxes are calculated securely by Stripe during checkout. Applicable VAT, GST or sales tax will be added where required by law.

Question 27

Does yearly billing include the first-month discount?

Accepted Answer

No. The 30% off applies only to your first monthly payment. Yearly billing already includes two months free, which is a bigger total saving across the year.

Question 28

What is the 30% off your first month?

Accepted Answer

Eligible new customers receive 30% off their first monthly payment. The discount is applied automatically in Stripe at checkout when you are eligible. Regular monthly pricing resumes from the second month onward.

Question 29

Does the 30% off apply to add-ons?

Accepted Answer

Yes. The discount is calculated on your full first monthly checkout subtotal, including any selected add-ons. Taxes are calculated securely by Stripe during checkout. Stripe shows the final amount before you confirm.

Question 30

Are there hidden fees?

Accepted Answer

No. Plans and add-ons are shown as monthly subtotals before checkout. All prices exclude applicable taxes. Taxes are calculated securely by Stripe during checkout. Applicable VAT, GST or sales tax will be added where required by law. Stripe shows the final payment amount before you confirm. There are no setup fees and no per-booking fees on the subscription.

Question 31

Can I cancel anytime?

Accepted Answer

Yes. You can cancel from the Stripe customer portal or from your billing area. Your access remains active until the end of the paid period you already paid for.

Question 32

Can I change my plan later?

Accepted Answer

Yes. You can upgrade anytime, and Stripe prorates the charge for the rest of your current billing period. Downgrades take effect at the start of your next billing period.

Question 33

What are add-ons?

Accepted Answer

Add-ons are optional modules and capacity packs. They let you expand your workspace without switching to a larger plan. You can add or remove them from your billing page.

Question 34

Why does Kasura use add-ons?

Accepted Answer

Rental businesses grow differently. Modular add-ons mean you pay for exactly what you use and add capacity or features as you need them, instead of buying a tier that bundles features you do not need yet.

Question 35

Which add-ons are included in each plan?

Accepted Answer

All paid plans include the same core product features. Add-ons only expand capacity. Legacy feature add-ons can remain visible for existing subscriptions but are not available for new purchases.

Question 36

Can I add more assets without upgrading my plan?

Accepted Answer

Yes. You can add asset capacity with Extra assets (+10), Extra assets (+25), Extra assets (+50), and Extra assets (+100) add-ons.

Question 37

What is Extra assets?

Accepted Answer

A capacity add-on family for assets: +10, +25, +50, or +100 assets per unit, depending on the add-on you choose.

Question 38

Can I buy Extra assets more than once?

Accepted Answer

Yes. Extra assets comes in packs of +10, +25, +50, or +100. You can buy several packs and change the quantity anytime from your billing page.

Question 39

What is Extra staff accounts?

Accepted Answer

A capacity add-on that adds one additional staff seat for $5/month per seat. All prices exclude applicable taxes. Useful when you want more team members on Essential or Pro without upgrading the plan.

Question 40

Can I buy multiple staff seats?

Accepted Answer

Yes. Extra staff accounts is quantity-based, so you can add as many seats as you need and adjust the quantity from your billing page.

Question 41

What is Workspace Expansion?

Accepted Answer

Workspace Expansion adds one extra workspace and one booking website for each unit you buy. Use it when you need more capacity without switching plans.

Question 42

What is White label?

Accepted Answer

A module that removes Kasura branding from customer-facing booking pages. On the roadmap.

Question 43

Can I manage scooters with Kasura?

Accepted Answer

Yes. Kasura is built for scooter and motorbike rental workflows, including deposits, paperless agreements, condition checks, and return.

Question 44

Can I manage cars or vans?

Accepted Answer

Yes. The same workflows apply to cars, vans, and other vehicle rentals, with per-asset details like plate, fuel level, and odometer.

Question 45

Can I track pickup and return?

Accepted Answer

Yes. Booking, pickup, and return are separate, trackable steps in the vehicle flow.

Question 46

Can I track deposits?

Accepted Answer

Yes. Deposit status is visible per booking and on the customer profile.

Question 47

Can I track damage?

Accepted Answer

Yes. Pickup and return flows can record damage notes and related fees. Vehicles can also be set to a maintenance or inactive status. Scheduled maintenance dates with notes are available for accommodation units. Kasura is not a full maintenance-management system with service intervals.

Question 48

Can I see overdue rentals?

Accepted Answer

Yes. The dashboard and calendar show active, due today, and overdue rentals at a glance, so your team can follow up before issues escalate.

Question 49

Can I store license plates and odometer information?

Accepted Answer

Yes. Vehicle assets store plate, VIN, odometer readings at pickup and return, and fuel level. These fields are filled during the pickup and return flow.

Question 50

Can I manage helmets or accessories?

Accepted Answer

Yes. Accessories like helmets, locks, child seats, or chargers can be tracked as part of the pickup checklist, so nothing is forgotten at handover or return.

Question 51

Can I manage rooms or apartments?

Accepted Answer

Yes. Accommodation assets cover rooms, apartments, and stays, with per-unit availability, pricing, and booking workflows.

Question 52

Can I manage vehicle and accommodation bookings together?

Accepted Answer

Yes. Use dedicated workspaces for each rental business under the same account.

Question 53

Does Kasura support shared rooms or dorm-style capacity?

Accepted Answer

Yes. Accommodation assets support per-unit capacity, so dorms and rooms with multiple beds can be sold per bed or per room.

Question 54

Can I block dates?

Accepted Answer

Yes. You can block individual dates or ranges per asset, for example for maintenance, owner stays, or off-season. Blocked time is visible in the calendar and prevents new bookings.

Question 55

Can I use seasonal pricing for accommodations?

Accepted Answer

Yes. Seasonal pricing lets you set different rates for high season, low season, holidays, or weekends, and applies them automatically to new bookings.

Question 56

Can I create a public booking website?

Accepted Answer

Yes. Every workspace has a corresponding booking website entitlement. Workspace Expansion adds +1 workspace and +1 booking website together.

Question 57

Is the booking website included in my plan?

Accepted Answer

Yes. Essential includes 1, Pro includes 3, and Ultra includes 5 booking websites. The same numbers apply to workspace limits.

Question 58

What URL will my booking website use?

Accepted Answer

By default, your booking website is published on a Kasura subdomain (for example, yourname.kasura.app). You can share that link with customers immediately after setup.

Question 59

Can I use my own custom domain?

Accepted Answer

Custom domains are on the roadmap. Today, booking sites use Kasura subdomains.

Question 60

Can customers book online?

Accepted Answer

Yes. Customers can browse availability and submit bookings directly from your public booking site, and the booking lands in your dashboard immediately.

Question 61

Are bookings instantly confirmed?

Accepted Answer

You decide. Each asset can be configured for instant booking or for request-based booking, where you review availability before confirming.

Question 62

Can I customize my booking website?

Accepted Answer

Yes. You can set colors, logo, contact details, asset descriptions, photos, and rental policies. The goal is useful customization without the complexity of a full website builder.

Question 63

Can I add photos to my booking website?

Accepted Answer

Yes. You can upload photos per asset and per business profile, so customers see exactly what they are booking.

Question 64

Does Kasura include a calendar?

Accepted Answer

Yes, with day, week, and month views across your assets.

Questions before you start?

About Kasura

AI agent

Pricing & trial

Plans & add-ons

Vehicle rentals

Accommodation rentals

Booking websites

Calendar & operations

Payments & Stripe

Data, security & privacy

Cancellation & legal

Support

Still have questions?

Questions before you start?

About Kasura

What is Kasura?

Who is Kasura built for?

Is Kasura only for vehicle rentals?

Is Kasura a good fit for small businesses?

How is Kasura different from Booqable or Reservety?

Does Kasura have a channel manager?

Do I need technical knowledge to use Kasura?

Is Kasura cloud-based?

Does Kasura work on mobile?

Do I need to install anything?

How many languages does Kasura support?

AI agent

Does Kasura include an AI agent?

Can Kasura's AI create bookings?

Can the AI change existing bookings?

Can it handle vehicle handovers and returns?

Can it check guests in and out?

How much AI usage is included?

Do I need to learn commands to talk to the AI?

Pricing & trial

Is there a free trial?

Do I need a credit card for the trial?

What happens when the trial ends?

Can I upgrade during the trial?

What plans does Kasura offer?

Can I pay monthly?

Can I pay yearly?

Do subscription prices include tax?

Does yearly billing include the first-month discount?

What is the 30% off your first month?

Does the 30% off apply to add-ons?

Are there hidden fees?

Can I cancel anytime?

Can I change my plan later?

Plans & add-ons

What are add-ons?

Why does Kasura use add-ons?

Which add-ons are included in each plan?

Can I add more assets without upgrading my plan?

What is Extra assets?

Can I buy Extra assets more than once?

What is Extra staff accounts?

Can I buy multiple staff seats?

What is Workspace Expansion?

What is White label?

Vehicle rentals

Can I manage scooters with Kasura?

Can I manage cars or vans?

Can I track pickup and return?

Can I track deposits?

Can I track damage?

Can I see overdue rentals?

Can I store license plates and odometer information?

Can I manage helmets or accessories?

Accommodation rentals

Can I manage rooms or apartments?

Can I manage vehicle and accommodation bookings together?

Does Kasura support shared rooms or dorm-style capacity?

Can I block dates?

Can I use seasonal pricing for accommodations?

Booking websites

Can I create a public booking website?

Is the booking website included in my plan?

What URL will my booking website use?

Can I use my own custom domain?

Can customers book online?

Are bookings instantly confirmed?

Can I customize my booking website?

Can I add photos to my booking website?

Calendar & operations

Does Kasura include a calendar?

What is the Whiteboard?

Can I see availability across assets?

Can I manage blocked dates?

What is the difference between booking and pickup?

Payments & Stripe

How do I pay for Kasura?

Is payment handled securely?