Payment Terms

Entry Monthly costs USD 25 per month. Entry Annual costs USD 250 per year, paid for the annual period. USD 20.83 is only the rounded monthly comparison of the annual price, not a monthly charge or instalment option. Prices exclude applicable taxes where legally required. Any separately agreed plan or offer is identified at purchase.

The trial lasts 14 days. Trial access does not itself authorise a payment or require a payment card. Continued paid access requires the applicable checkout and payment authorisation; no automatic charge is inferred merely from starting a trial.

Available one-time AI Token packs are 10 million tokens for USD 10, 50 million for USD 45, 100 million for USD 80 and 500 million for USD 350, excluding applicable taxes. These are separate platform purchases, not subscription renewals.

Access to Kasura requires an active subscription plan unless otherwise agreed in writing. Subscription fees, billing intervals (monthly or annual where offered), and included features are shown at checkout and in your workspace billing settings. Quoted subscription amounts shown before Stripe checkout are subtotals. All prices exclude applicable taxes. Applicable taxes and transaction responsibilities are identified at checkout and in the Payment Terms. Applicable VAT, GST or sales tax will be added where required by law.

• Fees are billed in advance for each billing period unless stated otherwise
• Your subscription renews automatically at the end of each period until you cancel in accordance with our Cancellation Policy
• Price changes apply to subsequent renewal periods after notice as described in the Terms
• Failed subscription payments may result in restricted access, suspension, or termination after reasonable notice

You are responsible for ensuring that your billing information, payment methods, and contact details remain accurate and up to date. Failure to do so may result in failed payments, interrupted access, or delayed billing notifications.

For cancellation and renewal timing, see our Cancellation Policy.

Kasura may offer one-time Kasura AI Token packs as platform fees distinct from your recurring subscription and capacity add-ons. Pack purchases are completed in the authenticated Kasura dashboard. This website does not create the Stripe checkout session for those packs.

A purchased pack is valid for exactly 365 days from server-verified successful payment. Buying a pack does not change your plan, restart your subscription, or change your renewal date. Purchased balances remain stored through cancellation, downgrade, pause, and plan changes until their original expiry. Expiry does not pause if AI access is temporarily ineligible.

Kasura LLC provides the Service. Payments are handled through Stripe. The seller or merchant of record applicable to a transaction is identified at checkout and on the corresponding receipt. The SaaS subscription checkout uses Stripe Managed Payments; the one-time AI Token pack checkout uses Stripe payment processing without the Managed Payments parameter. Where Stripe acts as merchant of record, the relevant Stripe entity performs the payment, invoicing, tax and payment-related refund functions allocated to it under the applicable checkout terms. Otherwise, Kasura LLC remains the seller and Stripe acts as payment processor. Kasura remains the software provider and the contact for the Service.

For Operator-connected rental payments, the Operator remains the seller and merchant of record for its own rental transactions. Kasura supplies software and is not a party to the rental contract. The Operator is responsible for rental pricing, disclosures, applicable taxes, refunds and disputes, subject to its payment-provider agreement and mandatory law.

Card details are submitted directly through Stripe-hosted or Stripe-controlled payment interfaces. Kasura's checkout records do not store full card numbers or card security codes. Do not submit such details in uploaded files, notes, messages or support requests.

Kasura LLC provides the Service. Payments are handled through Stripe. The seller or merchant of record applicable to a transaction is identified at checkout and on the corresponding receipt. The SaaS subscription checkout uses Stripe Managed Payments; the one-time AI Token pack checkout uses Stripe payment processing without the Managed Payments parameter. Where Stripe acts as merchant of record, the relevant Stripe entity performs the payment, invoicing, tax and payment-related refund functions allocated to it under the applicable checkout terms. Otherwise, Kasura LLC remains the seller and Stripe acts as payment processor. Kasura remains the software provider and the contact for the Service.

For Operator-connected rental payments, the Operator remains the seller and merchant of record for its own rental transactions. Kasura supplies software and is not a party to the rental contract. The Operator is responsible for rental pricing, disclosures, applicable taxes, refunds and disputes, subject to its payment-provider agreement and mandatory law.

Accepted payment methods depend on Stripe, your country, and configuration:

• Major credit and debit cards (where supported by Stripe)
• Bank transfers, e-wallets, or local payment methods where enabled by Stripe and your settings
• Manual or offline payment recording in the Service (cash, bank transfer marked paid outside integrated checkout) — reconciliation is your responsibility

Kasura may add or remove supported methods as Stripe and product capabilities change. We do not guarantee availability of any specific method in every region.

Availability of specific payment methods may change without notice as Stripe introduces, modifies, or discontinues supported payment options.

Subscription. If payment for your Kasura subscription fails, we may retry collection according to the processor's rules, notify you by email, and restrict features until payment succeeds. Persistent failure may lead to suspension or termination under the Terms.

End customer payments. If an end customer's payment fails or is declined, you are responsible for follow-up, alternative payment, or cancellation of the booking according to your policies. Kasura may surface status in your workspace but does not guarantee recovery of funds.

Kasura may temporarily restrict access to subscription-related features while payment issues remain unresolved. Access may be restored once outstanding subscription fees have been successfully collected.

Prices are exclusive of applicable taxes where legally required. The checkout or invoice identifies taxes actually charged for that transaction. Stripe Tax being available or configured does not mean every checkout calculates tax or that Stripe assumes Kasura's tax obligations. For Managed Payments transactions, Stripe handles the tax and invoicing functions allocated to it under the applicable terms; outside that scope Kasura retains its obligations as seller. Kasura does not promise automatic tax calculation, registration or remittance for every purchase or jurisdiction.

Subscription invoices and payment receipts are provided through the applicable Stripe billing or transaction flow where generated. Contact billing@kasura.app for billing-document assistance. No separate automatic invoice is promised for every one-time purchase. Operators remain responsible for invoicing, bookkeeping and taxes on their own rental transactions.

Kasura subscription. Refunds for platform fees are handled according to the Terms and Cancellation Policy. Unless required by law or explicitly stated at purchase, fees for the current billing period are generally non-refundable once the period has started.

End customer payments. Refunds to your end customers are your decision and obligation, subject to your rental terms and applicable consumer law. When processed through Stripe, refunds must be initiated through the Service or Stripe tools according to Stripe rules and timing. Processing fees charged by Stripe may be non-refundable.

Billing disputes about your Kasura subscription should be sent to billing@kasura.app.

For purchases sold through Link, customers may also use Link's transaction support and subscription-management tools under the applicable payment terms. Link may handle transaction refunds and disputes independently. Kasura's discretionary refund policy does not remove those transaction rights or mandatory legal remedies. Product support remains with Kasura.

Refund processing times may vary depending on the payment provider, financial institution, payment method, and applicable banking procedures.

Approved refunds normally use the original payment method where technically and legally possible. No automatic refund, guaranteed processing time or fixed bank arrival time is promised. Refund rights follow the Terms of Service, Cancellation Policy, applicable transaction terms and mandatory law; contact billing@kasura.app.

Subscription chargebacks. If you dispute a Kasura subscription charge with your bank or card issuer, contact billing@kasura.app first so we can investigate. Unresolved chargebacks may result in account suspension.

End customer chargebacks. Chargebacks on rental payments are between you, the end customer, and the payment provider. You are responsible for providing evidence, responding within provider deadlines, and bearing chargeback fees or losses as per your agreement with the processor. Kasura may display dispute status but is not liable for chargeback outcomes.

Operators are responsible for maintaining sufficient documentation to respond to payment disputes, including booking confirmations, rental agreements, signed documents, customer communications, and payment records where applicable.

If you use deposit, hold, or pre-authorization features, you configure amounts and rules. Funds are handled by the payment provider according to your settings and provider capabilities.

You are responsible for clearly communicating deposit terms to end customers, releasing or capturing holds timely, and complying with card network and local rules on security deposits. Kasura is not responsible for damage assessments or disputes over deposit retention.

Availability of deposit holds, delayed capture, card pre-authorizations, or similar payment features depends on the capabilities of the connected payment provider and may not be available in every country or for every payment method.

Your Kasura subscription is billed in the currency shown at checkout (commonly USD unless otherwise stated for your region or offer).

End customer payments may be configured in currencies supported by your payment provider and plan. Exchange rates, conversion fees, and settlement currency for payouts are determined by the payment provider and your account settings, not by Kasura.

Operators are responsible for understanding any exchange-rate fluctuations, foreign transaction fees, settlement delays, or currency conversion costs applied by their payment provider or financial institution.

Kasura integrates with Stripe to simplify payment collection and subscription billing. Availability of payment methods, onboarding requirements, supported countries, payout schedules, verification procedures, and compliance requirements are determined by Stripe and may change over time.

Kasura does not guarantee continued availability of any specific Stripe payment method, country, currency, or integration capability.

As an Operator using payment features, you agree to:

• Maintain valid payment methods for your Kasura subscription
• Complete any required identity or business verification with Stripe
• Use payment features only for legitimate rental business purposes
• Provide accurate pricing, descriptions, and refund policies to end customers
• Comply with card network rules, anti-money-laundering obligations, and the Acceptable Use Policy
• Not use Kasura to process payments unrelated to your authorized rental operations
• Keep payout and banking details current with your payment provider
• Ensure payment provider accounts remain in good standing
• Respond promptly to verification or compliance requests from Stripe
• Keep refund, cancellation, and deposit policies consistent across public booking websites, customer communications, and contractual documents

Violation may result in suspension of payment features or your account under the Terms of Service and Acceptable Use Policy.

Kasura is not responsible for payment provider outages, banking interruptions, settlement delays, frozen accounts, verification requests, regulatory actions, payout holds, fraud investigations, or financial losses resulting from the actions or decisions of payment providers, financial institutions, card networks, or regulatory authorities.

Operators remain responsible for maintaining compliant payment provider accounts and for managing their relationships with those providers.

Related documents: Terms of Service, Cancellation Policy, Privacy Notice, Subprocessor List.

Kasura LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. Legal: legal@kasura.app. Privacy: privacy@kasura.app. Billing: billing@kasura.app. Support: support@kasura.app. Security: security@kasura.app. These contact channels do not provide a 24/7 service, guaranteed response time or service-level agreement.