Panduan
Panduan untuk kaunter
Soalan operasi: deposit keselamatan bukan deposit tempahan, ketersediaan dari tempahan, tempahan bertindih, papan putih dengan Excel, dan Workspace yang bukan cawangan.
- Ketersediaan kereta
Ketersediaan datang dari tempahan dalam Workspace ini. Bukan dari kalendar blok lain.
- Booking Lifecycle
The Kasura booking lifecycle moves every booking through reserved, active and returned states, with cancellation possible before it becomes active.
- Daily Operations View
A daily operations view in Kasura answers what has to happen today rather than when something is scheduled, grouping work by task type.
- How Settings Shape Workflows
Kasura settings shape workflows by making fields visible or required — enforced, not remembered — with exactly two modes, never a third 'recommended' tier.
- Urutan di kaunter
Tempahan, serah, dan pulang ialah tiga masa. Jangan tutup semuanya dalam satu tanda.
- Kereta dan homestay
Kereta pergi. Bilik homestay tinggal. Jangan guna check-in untuk serah kereta.
- What Makes Software Operational
Software is operational when it structures the work needed to fulfil a record — the next steps, in order — not merely when it stores the record itself.
- Why Operational Boards Exist
Operational boards exist because a calendar answers when something is booked, while a board answers what has to happen today and in what state it currently is.
- Satu Workspace, satu bisnes
Satu Workspace, satu bisnes. Bukan cawangan dalam bisnes yang sama.
Masalah di kaunter
Deposit, ketersediaan, dan double booking. Bukan langkah klik pickup atau return.
- Tempahan bertindih
Kasura tolak tempahan bertindih terhadap tempahan yang sudah ada dalam Workspace yang sama.
- Availability Conflicts
An availability conflict in Kasura is a booking whose dates overlap an existing active booking on the same asset, determined directly from Kasura's own booking records.
- Deposit keselamatan pada tempahan
Deposit keselamatan dicatat pada tempahan. Ia bukan bayaran pendahuluan dan bukan deposit tempahan.
- Using Fast Track Return
Use Fast Track only when a vehicle return shows no damage, no fee owed, and a fuel level matching pickup — otherwise use the detailed return path instead.
- Using Room Readiness
Room readiness shows whether a unit can be checked into — ready, dirty, or cleaning — and blocks check-in until staff set it back to ready.
- Charging Rental Fees
Record a rental fee at return for refuelling, damage, lateness, or a lost item — Kasura applies it against the deposit, but never calculates the amount.
- Apa yang Kasura tidak lakukan
Kasura catat sewa kereta dan homestay. Ia bukan GPS, bukan akaun, bukan PMS hotel, dan bukan channel manager.
- Papan putih dan Excel
Satu tempahan untuk hari kaunter. Excel untuk akaun kekal di luar kalau itu kegunaan dia.
Dua benda yang selalu bercampur
Kereta lawan homestay. Satu Workspace lawan cawangan.
- Rental Calendar vs Operations Board
A rental calendar shows when something is booked; an operations board shows what has to happen today and in what state — two different questions, not interchangeable views.
- Vehicle Return vs Accommodation Check-out
Vehicle return processes a moving asset's changed condition — odometer, fuel, damage; accommodation check-out ends a stay and moves a stationary unit into its next readiness state.